If Google Password Manager is not showing passwords on Android, the usual cause is that you are looking at a different Google Account than the one that saved them, or a filter is hiding them. Open Chrome, tap More, then Settings, check which account you are signed in with, then compare against passwords.google.com.
Applies to: Google Chrome and Google Password Manager on Android phones and tablets. Not version-specific. You need the Google Account you used when you saved the passwords.
Why are my saved passwords not showing on Android?
An empty or short list almost always means Password Manager is looking in the wrong place. Each cause below leaves a clue, so you can find yours before trying every fix.
- Wrong Google Account. Your passwords show up fine at passwords.google.com when you sign in there with a different account, but not on the phone. This happens a lot on phones with more than one account.
- Not signed in to Chrome. Google says that when you are not signed in, Chrome stores passwords locally on the device. Passwords saved on your old phone this way never reached your account, so a new phone cannot see them.
- A filter is on. The list shows passkeys or network devices, but not passwords. Google Password Manager has a filter bar (All, Passwords, Passkeys, Network devices) that can hide items.
- The passwords were never saved. If you once tapped Never on the save prompt for a site or app, or turned off Offer to save passwords, nothing was stored for it.
How do I check which account Password Manager is using?
Start here. It fixes the most common case.
- Open Chrome on your Android device.
- Tap More (the three dots), then Settings.
- Look at the account shown at the top of Settings. That is the account Chrome saves passwords to.
- Tap Autofill and passwords, then Google Password Manager. On some phones the path reads Google, then Password Manager. It is the same screen.
- If the account at the top is not the one you expect, sign in to Chrome with the right account and open Password Manager again.
You can also reach Password Manager outside Chrome. Open the Android Settings app, search for Password Manager, and select it.
How do I check passwords.google.com?
This tells you whether the passwords exist in your Google Account at all.
- In any browser, go to passwords.google.com.
- Check the account picture in the top corner. Sign in with each Google Account you own, one at a time.
- When you find the account that holds your passwords, sign in to Chrome on Android with that same account.
If your passwords are in that account but still missing on the phone, the problem is on the device side. Move on to the filter check below.
How do I clear a filter that hides passwords?
- Open Google Password Manager.
- Look at the filter bar near the top of the list.
- Choose All or Passwords.
- If you use more than one account, tap the Account icon at the bottom left and switch to the account that saved the passwords.
This one is easy to miss. A list that shows only one passkey looks broken, when it is really just filtered.
What if the passwords were only saved on my old phone?
If you were not signed in to Chrome on the old phone, those passwords lived on that device only. To get them back, you need the old phone.
- On the old phone, open Google Password Manager.
- Tap Settings at the bottom right.
- Tap Export passwords to save them to a file.
- Import that file into Password Manager on the new phone, or sign in to Chrome on the old phone and import them into your Google Account.
- Delete the exported file when you are done.
Careful: an exported password file holds every password in plain text. Anyone who opens it can read them. Delete it right after importing.
How do I make sure new passwords get saved?
- Open Google Password Manager, then tap Settings.
- Turn on Offer to save passwords.
- Open Declined sites and apps. Tap Remove next to any site or app you want Chrome to save again.
If Offer to save passwords is greyed out on a work or school account, your admin controls that setting. You cannot change it yourself.
What does not fix this?
- Clearing Chrome’s cache. Saved passwords are not cached pages. Clearing cache and cookies does not bring missing passwords back.
- Reinstalling Chrome or clearing its app storage. If your passwords were stored only on the device, this can remove them instead of restoring them. Export first if you are not signed in.
- Signing out and back in with the same wrong account. If the passwords live in another Google Account, no amount of refreshing will show them. You have to switch accounts.
- Waiting for sync. If passwords.google.com shows nothing for your account, there is nothing to sync down. Look in your other accounts or on your old device.
Frequently asked questions
Where are my saved passwords stored on Android?
When you are signed in to Chrome, they are saved to your Google Account. When you are not, Chrome stores them locally on the device. You can view either kind in Google Password Manager.
Why do my passwords show on my computer but not my phone?
The two devices are probably signed in to different Google Accounts. Check the account at the top of Chrome Settings on each one and make them match.
Chrome does not offer my saved password on a site. Is it gone?
Not always. Tap the password field, then tap the Password icon or Select password to pick from your saved passwords by hand.
I have several Google Accounts on my phone. Which one gets the password?
Google says Android apps ask you to choose an account when more than one is on the device. In Chrome, passwords go to the account you are signed in to Chrome with.
Most missing passwords are not lost. They are sitting in another Google Account, behind a filter, or on an old phone. Check the account first, then passwords.google.com, then the filter bar.
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