How to Change Primary Account On Chromebook

The first account that signs into a Chromebook becomes the Owner. Here’s how to change the primary account by powerwashing and signing in with a new one.

The first account that signs into a Chromebook becomes its primary account, or “Owner.” To change the primary account on your Chromebook, powerwash it and sign in with the new account.

Change Primary User of Chromebook

Warning: A powerwash deletes all local files and settings on your Chromebook. Back up anything saved only to your Downloads folder first. Files stored in Google Drive are not affected.

To change the Owner of your Chromebook:

  1. Sign into your Chromebook using the current Owner account.
  2. Open Settings > Advanced > Reset settings.
  3. Click Powerwash, then click Restart to confirm. This resets your Chromebook and erases all local data.
  4. When your Chromebook restarts, sign in with the new account you want to make the Owner of this Chromebook.

That’s the gist of it. Now let’s get into the details.

Who Is the “Owner” on a Chromebook

The first person who signs into a Chromebook becomes its “Owner.” This is similar to an Administrator account on other operating systems, and it applies to personal Chromebooks that aren’t managed by a school or workplace.

Only the Owner can do certain things on a Chromebook, including:

  • Control sign-in permissions for other accounts
  • Manage network settings
  • Change the time zone
  • Switch the update channel
  • Manage usage statistics and crash report settings

Change Owner (Admin) On a Chromebook

The first account that signs in after a reset becomes the new Owner. So if you powerwash the Chromebook and then sign in with a different account, that account becomes the Owner.

Powerwashing to change the Owner isn’t elegant, but it’s still the only method ChromeOS offers for changing the Owner account on a personal device.

That said, ChromeOS sets up quickly after a reset. If you’re handing your Chromebook to someone outside your household, it’s a good idea to powerwash it before giving it away, both to change the Owner and to clear your personal data.

Reset your Chromebook to change owner
Reset your Chromebook to change owner

Not sure how to reset a Chromebook? Read our guide: How and When to Powerwash (Reset) a Chromebook.

After resetting your Chromebook, sign in with the new Owner account. This same method works whether you’re handing the device to a family member or selling it.

School or Office Chromebooks

If your school or company IT administrator manages your Chromebook, you likely won’t be able to powerwash it yourself, and there’s no single “Owner” account in the same sense.

Contact your Chrome OS administrator if you need the device reset or reassigned.


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Dinsan Avatar

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9 responses to “How to Change Primary Account On Chromebook”

  1. Greg Avatar
    Greg

    That didn’t work. I wasn’t able to log in any other account but the previous owner account due to the “GOOGLE lock” u can’t change any phone without having the original google email address you open ur brand new device with. Unless you have an older model ex: Samsung s6 u can any phone older than that u cant. I lost a lot of phones due to google lock

    1. Dinsan Francis Avatar

      These instructions are for Chromebooks. Are you referring to changing account on a Chromebook?

  2. Eve Avatar
    Eve

    How can i change the owner primary email account on the chromebook without loosing all of my files?

    1. Dinsan Francis Avatar

      You should first back up your files to another location, local storage (USB or SD card) or Cloud (Google Drive or Dropbox etc).

  3. Emma Avatar
    Emma

    what if i dont have a hard drive and cant get one but i want to change the owner of the account without deleting anything?

  4. Allen Avatar
    Allen

    I power washed my chromebook and signed in with the account I wanted to be owner (an already existing account), however when I sighed out to add more users, it make me got through the setup process again. I’ve restarted my laptop a few times now and it keeps making my go through the setup process, how can I fix this?

  5. Kelly Avatar
    Kelly

    I am not given the “powerwash” option. I’m on an HP Pavilion Notebook PC which seems to be not quite a PC and not quite a chromebook. My only option is “reset settings” and that didn’t remove my google account. Suggestions?

  6. aripramudyantoro Avatar
    aripramudyantoro

    I want to set my office/school Google account (@ugm.ac.id) as my default account in my chromebook. How can I do that? After power washing chromebook dan setting my school email address as owner, it was not directed to UGM single sign on page and if I forced writing down my school password it said wrong password

  7. Daniel Salcedo Avatar
    Daniel Salcedo

    this did not work for me too

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