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How to Fix No Notifications from Gmail on Chrome OS

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How to Fix No Notifications from Gmail on Chrome OS

Are you missing important emails because Gmail notifications aren’t showing up on your Chromebook?. Here are some troubleshooting steps you can try to fix this issue.

Check Notification Settings in Chrome OS

Gmail Notifications on a Chromebook

The first step is to ensure that notifications are enabled for your Gmail account in Chrome OS. Follow these steps to check and adjust your notification settings:

  1. Open Settings: Click on the clock in the bottom-right corner of your screen, then click on the gear icon to open the Settings menu.
  2. Go to Notifications: Scroll down and select “Apps” under the “Personalization” section, then click on “Manage notifications.”
  3. Find Gmail: In the list of apps, find and click on “Gmail.”
  4. Enable Notifications: Make sure that notifications are turned on for Gmail.

Check Gmail Notification Settings

Gmail notification settings

Next, you need to ensure that Gmail is set up to send notifications. Here’s how you can do it:

  1. Open Gmail: Go to Gmail in your Chrome browser.
  2. Open Settings: Click on the gear icon in the top-right corner and select “See all settings.”
  3. Navigate to Notifications: Under the “General” tab, scroll down to the “Desktop notifications” section.
  4. Enable Notifications: Select “New mail notifications on” or “Important mail notifications on,” depending on your preference. Don’t forget to click “Save Changes” at the bottom of the page.

Check Do Not Disturb Mode

Do not Disturb - Chromebook System Tray

Chrome OS has a “Do Not Disturb” mode that might be preventing notifications from appearing:

  1. Check Do Not Disturb: Click on the clock in the bottom-right corner to open the status area.
  2. Disable Do Not Disturb: If “Do Not Disturb” is enabled (a crescent moon icon will be highlighted), click on it to disable this mode.

Ensure Background Activity for Gmail

Sometimes, Chrome OS might restrict background activity for certain apps, including Gmail:

  1. Check Background Permissions: Go to Chrome settings by typing chrome://settings/content/backgroundSync into the address bar.
  2. Allow Background Sync: Ensure that “Allow recently closed sites to finish sending and receiving data” is enabled.

Clear Cache and Cookies

Corrupted cache and cookies can sometimes interfere with notifications:

  1. Clear Cache and Cookies: Open Chrome, click on the three dots in the top-right corner, select “More tools,” then “Clear browsing data.”
  2. Select Data: Choose a time range and make sure “Cookies and other site data” and “Cached images and files” are selected.
  3. Clear Data: Click “Clear data” to remove the cached files.

Update Chrome OS

Keeping your Chrome OS up-to-date ensures that you have the latest features and bug fixes:

  1. Check for Updates: Open Settings, click on “About Chrome OS,” then “Check for updates.”
  2. Install Updates: If updates are available, install them and restart your device.

Read How to Update Your Chromebook for more information.

Did any of these steps resolve the issue for you? Are you able to see notifications from Gmail in your system tray? Let me know in the comments section below.


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